Terms and conditions

This website, ca.drpenclub.com, is owned and operated by AntGlobal Trade Limited (Business registed number: 79089304), with registered address at Room 18, 2/F, TusPark, 118 Wai Yip Street, Kwun Tong, Hong Kong.

Throughout the site, the terms “we”, “us” and “our” refer to us.drpenclub.com. By visiting our site and/or making a purchase, you engage in our “Service” and agree to these Terms and Conditions, including any additional policies referenced in this document.

By accepting these Terms, you confirm that you are at least 18 years of age or the age of majority in your state of residence. You may not use our products for any illegal or unauthorized purposes. Breach of these Terms will result in the immediate termination of your services.

We endeavor to provide accurate information, but we do not guarantee that product descriptions, prices or other content are free from errors. Any reliance placed on such material is at your own risk.

Product prices are subject to change without notice. We may modify or discontinue the Service at any time. All prices are displayed in Canada dollars (CAD). Applicable sales tax will be calculated and displayed during checkout based on your shipping address and state tax requirements.

Products are subject to availability. We reserve the right to limit quantities or restrict sales to certain regions or individuals. Returns and exchanges are governed by our Returns Policy.

You agree to provide current, complete and accurate purchase and account information. We reserve the right to cancel orders that appear fraudulent or that breach these Terms.

We accept payments via PayPal, credit cards (Visa, Mastercard), Apple Pay and Google Pay. All payments are processed securely using SSL encryption. We do not store credit card details on our servers.

Shipping charges are displayed during the checkout process. Sales tax is calculated based on the shipping destination and applicable state and local tax laws. In exceptional cases, local carriers may apply additional charges for remote areas, which will be clearly shown during checkout.

We offer a 60-day return policy from the date of delivery. To initiate a return, please contact us at ca@drpenclub.com. Full details are available in our Returns Policy.

We may provide access to third-party tools or links to other websites. We are not responsible for the content or practices of such sites. Your use of them is at your own risk.

If you submit comments, ideas or suggestions, you agree that we may use them without restriction. You are solely responsible for the content of your comments and warrant that they do not infringe the rights of any third party.

The processing of your personal data is governed by our Privacy Policy, in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

You are prohibited from using this site or its content for any illegal, fraudulent, discriminatory purposes or any that infringe the rights of third parties, including the distribution of malicious code or harassment.

Our products and services are provided “as is” and “as available”. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from the use of our products or services. Some states do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of HK.

We may update these Terms at any time. Changes will be published on this page. Continued use of the site constitutes acceptance of such changes.

ca.drpenclub.com is an independent distributor and not the official manufacturer of Dr. Pen™.